Shipping policy

Shipping Policy

Order Processing

We Are Brag is a marketplace featuring products from independent sellers as well as items sold directly by We Are Brag.

  • Orders are processed by the seller responsible for the item

  • Processing times may vary depending on the seller and product

  • Estimated processing times will be shown on the product page or at checkout

Orders are not shipped or delivered on weekends or public holidays unless otherwise stated by the seller.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary based on:

  • The seller fulfilling the order

  • Your location

  • The shipping method selected

  • External factors such as carrier delays or customs processing

We Are Brag is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Multiple Seller Orders

If your order contains items from multiple sellers, your items may:

  • Ship separately

  • Arrive in multiple packages

  • Have different delivery times

You will receive tracking information for each shipment once the seller dispatches your order.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Tracking details are provided by the seller and may take up to 24 hours to become active.

International Shipping

Some sellers offer international shipping, while others may only ship within certain regions.

  • International shipping availability, rates, and delivery times are set by the seller

  • Customs duties, taxes, and import fees are the responsibility of the customer unless stated otherwise

  • We Are Brag is not responsible for delays caused by customs processing

Lost, Stolen, or Damaged Packages

If your order is lost, stolen, or arrives damaged:

  • Contact the seller directly using the details provided in your order confirmation

  • If the seller is unresponsive, you may contact sales@wearebrag.co.uk for assistance

Claims must be made within a reasonable time frame after delivery or the expected delivery date.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We Are Brag and its sellers are not responsible for orders delivered to incorrect addresses provided by the customer. Reshipping costs may apply.

Contact Us

If you have questions about shipping, your seller, or your order, please contact us at:
sales@wearebrag.co.uk